Limited Warranty

  • We only guarantee products purchased through LAGUIOLE EN AUBRAC Shop, any other transaction needs to be warranted from the original place of purchase.
  • Laguiole en Aubrac products are not dishwasher safe; only Corian Laguiole en Aubrac products are dishwasher safe. Placing any product but Corian in a dishwasher will void guarantee.
  • Coupons are not applied for any exchanges. We do exchange towards our published price in our web-site.
  • We don’t accept returns for used items unless item is defective.
  • Stains, signs of rust, or water spots on knives are not covered under warranty, unless reported as first used; as this is not related to the manufacture of the knife; this is lack of maintenance.
  • Issues with the spring after more than a year, are not covered under warranty; please always apply some oil to your spring every three months, so it doesn't get damaged.
  • Issues with wine opener getting loose after  more than a year, are not covered under warranty; please always apply some oil to edges of the wine opener every three months, so it doesn't get damaged.
  • Please send a picture to Info@LaguioleEnAubracShop.com along with order number to evaluate a warranty claim

 

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