We only guarantee products purchased through LAGUIOLE EN AUBRAC Shop, any other transaction needs to be warranted from the original place of purchase.
Laguiole en Aubrac products are not dishwasher safe; only Corian Laguiole en Aubrac products are dishwasher safe. Placing any product but Corian in a dishwasher will void guarantee.
Coupons are not applied for any exchanges. We do exchange towards our published price in our web-site.
We don’t accept returns for used items unless item is defective.
Stains, signs of rust, or water spots on knives are not covered under warranty, unless reported as first used; as this is not related to the manufacture of the knife; this is lack of maintenance.
Issue with the spring after more than a year, are not covered under warranty; please always apply some oil to your spring every three months, so it doesn't get damaged.
